Casap Secures $25M Series A to Transform Payment Disputes with AI

New York, August 7, 2025 – Casap, an innovative fintech AI startup, has successfully closed a $25 million Series A round, led by Emergence Capital, with participation from Lightspeed Venture Partners, Primary Venture Partners, SoFi, and others    . This latest investment brings Casap’s total funding to $33.5 million, marking a record high in the payment dispute sector    . 

Revolutionizing Dispute Resolution with AI 

Casap’s platform tackles one of the most frustratingly slow and costly workflows in finance—dispute resolution. By deploying AI agents that operate from intake to case resolution—analyzing evidence, predicting outcomes, issuing credits, managing chargebacks, and communicating with consumers and merchants; Casap has reimagined the process. 

The impact is immediate: financial institutions like Chartway FCU and MidSouth Community FCU have reported over 51% reduction in fraud losses and a positive return on investment within weeks of adoption    . 

Looking Ahead: Scaling Trust and Efficiency  
 With fresh capital in hand, Casap plans to: 

• Enhance its first-party fraud scoring and AI decision-making capabilities 
• Expand its team to accelerate delivery and innovation 
• Continue its mission to eliminate friction across the payments lifecycle, turning disputes into trust-building moments    

Why This Matters 

In today’s financial ecosystem, first-party fraud—when account holders intentionally deceive institutions accounts for up to 50% of fraud losses, and traditional systems are outdated and inefficient    . Casap’s unified, AI-driven platform offers a transformative solution—not just safeguarding institutions but also delivering seamless consumer experiences and operational resilience.