Casap Secures $20 Million Series A to Transform Payment Dispute Resolution with AI

New York, August 7, 2025 – Casap, a trailblazing fintech AI startup, has raised $20 million in a Series A round led by Emergence Capital, with backing from Lightspeed Venture Partners, Primary Venture Partners, SoFi, and others. This milestone brings Casap’s total funding to $25.5 million, setting a new benchmark in the fast-evolving payment dispute sector.

Revolutionizing Dispute Resolution with AI

Casap is tackling one of finance’s most outdated and costly workflows—dispute resolution. Leveraging advanced AI agents, Casap manages the entire lifecycle:

• Intake and evidence analysis

• Fraud scoring and outcome prediction

• Credit issuance and chargeback management

• Merchant and consumer communication

This end-to-end automation has already delivered powerful results. Financial institutions such as Chartway FCU and MidSouth Community FCU report a 51% reduction in fraud losses and positive ROI within weeks of adoption.

Scaling Trust and Efficiency

With fresh capital, Casap aims to:

• Enhance AI-driven fraud scoring and decision-making

• Grow its team of engineers and data scientists

• Expand its platform to further eliminate friction in payments

• Strengthen its mission of turning disputes into trust-building opportunities

Why It Matters

First-party fraud now accounts for nearly 50% of all fraud losses, yet legacy systems remain inefficient and reactive. Casap’s AI-first platform offers a proactive, scalable, and consumer-friendly solution that delivers resilience for financial institutions while ensuring smoother customer experiences.

“Casap isn’t just resolving disputes—it’s redefining trust in payments,” said a spokesperson from Emergence Capital.

As fintech adoption accelerates, Casap is positioning itself as the category leader in AI-powered dispute resolution, reshaping how banks, credit unions, and payment providers fight fraud and build customer loyalty.